Securus Technologies is a very no well-known company that works with prison technology. Securus Technologies has been around for over 30 years, and they are headquartered in Dallas Texas. Recently, PRNewswire did an article about their automated inmate form and grievance application. Securus Technologies has served over 3400 correction facilities and over 1,000,200 inmates throughout the United States. Securus Technologies provides services when it comes to public information, biometric analysis, information management, and inmate self-service. Securus Technologies is a company that is constantly improving on their technology, and they are always ready to play innovative roles in the correctional facilities that they work with. Because of that, they recently implemented an application that is called ConnectUs.
Each year correctional facilities waste thousands of hours on different inmate requests. These requests can include things such as grievances, handbook acceptance forms, sign-up forms, medical forms, and much more. They lose a lot of money with these forms, because they require corrections officers to collect these forms from the inmates. Once these forms are collected, they have to be processed, responded to and logged. This entire process can take many hours if not days. The staff is required to keep up with all of the different paperwork used by the various inmates, and this takes the staff away from other important tasks.
This ConnectUs application is an application that is available to inmates, and even if they want to make changes on the forms, it takes just minutes to do instead of days. The ConnectUs form and the grievance application makes this whole process completely and totally streamlined. This services is making a real difference to the different correctional facilities, and they are able to process about over 13 forms per month per inmate. Processing in this way enables correctional facilities to save a large amount of money over a years time.